Toe Shape: Pointed Toe
Upper Material: Genuine Leather
Lining Material: Genuine Leather
Heel Height: we can make 2 kinds of heel height.
7cm=2 3/4 Inches;
9cm=3 1/2 Inches
Size Available: US 4, US 5, US 6, US 6.5, US 7, US 7.5, US 8, US 8.5
Custom-made Processing Time: 3-5 working days
Q1. Custom design
Welcome custom design for shoes LOGO, and shoe boxes. Products can be adjusted according to customer’s need.
Custom Design LOGO:
MOQ 10 pairs
We can print your LOGO on the sole of the shoes. Free of charge.
Custom Design Shoe Box:
We can print your LOGO on the shoe box.
We only use high quality leather and crystals. Our shoes are pure handmade workmanship, higher reliability and lower failure rate. Professional latest design, more suitable for ergonomic principle and more comfortable for wearing.
We accept sample order, smaller order and wholesale orders. You can buy one sample for test the quality. We will offer you the lowest price.
We accept return for quality problem.
Q5. How much are the shipping costs would been?
Shipping cost its charged by the package’s weight and related shipping method you choose your destination. More goods your ordered ,the shipping cost will be resonable.
Q7.How to place an order?
If you are located in the other countries except China, please contact us first to place an order.
Q8.What are you working time/Opening hours?
Monday to Friday 9:00 to 19:00
Saturday to Sunday 9:00 to 15:00
Whatsapp: +86 18983211809
Mobile: +86 18983211809
Follow Us On Social Media:
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-20 Business days
||10-20 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of jumayo (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of jumayo.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.