welcome to our store
Custom Made Charming Off The Shoulder Beaded Appliques Chiffon White Evening Dress Arabic Party Gown Robe Soiree Longue Femme
1) About standard size, there have US, UK,EURO size, please tell us it clearly. Any changes of size/color/ special request are not acceptable after order placed exceed 24 hours.
2) If you have any questions( including price, shipping cost, size or color), please tell me online or email me.
3) We also provide wedding accessories like veil, glove,petticoats, but they are extra.
4) If you are concerned about the return policy before placing the bid, please read our return policy carefully at the bottom of this page
5) Since computer screens have chromatic aberration, especially between CRT screen and LCD screen, sometimes the color looks a little different, pls understand.
If you choose customized size, please offer us your measurements as following:
1. Full Bust = ( ) inch / cm
2.Waist = ( ) inch / cm
3. Hips = ( ) inch / cm
4. Height = ( ) inch / cm
5.Hollow to Floor = ( ) inch / cm
6. Dress color = ( # ) ( you could choose the color from our chart chart )Color Chart:
2) Item(s) must be returned in its original condition with no signs of wear, tear, or odors.
3) Return shipping charges will be the buyer’s responsibility
4) It is buyer’s responsibility to pay for the shipping fee of sending back and exchange
5) Just quality problems or size mistake,we accept returning
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.