JUMAYO SHOP COLLECTIONS – UMBRELLA

98% of buyers enjoyed this product! 216 orders
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Product Description

Product Details

Name:mini five-folding Umbrella

Size: As the pic,about 190g

Material: Silver Coating

Package include: 1pcs * mini five-folding umbrella

(If you need advertising umbrella, print logo, pls contact us directly, mini order: Each color 50pcs,free for simple pattern(single color printing))

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  • Shipping

 

All items are in stock and will be dispatched to you within 7 days of your payment being received and verified. (Excluding Weekends and Public Holidays)

  • our order will be shipped from our warehouse where the items has been accurately picked, securely packed and shipped in a professional manner.

  • IMPORTANT NOTE: If you, your online email system or your ISP utilize SPAM Blocking Software, you may be restricting our ability to communicate with you via email.

  • Your item will mark as GIFT and under its value. We are NOT responsible for any import tax, customs fees or customs delay. Buyer cannot request to cancel the auction or request for refund under this situation. Please check with your local tax authorities before bidding. However, most of our items can reach to buyers without any taxes.

  • WORLDWIDE SHIPPING. (Except some countries and APO /FPO)
    Russian buyers will be request recipients full name, will take about 4-6weeks due to strict custom

  • Shipping Method:

    Ship-to Destinations

    Typical Minimum Shipping Times

    United States

    10 to 30 business days

    Canada

    10 to 30 business days

    Europe

    15 to 30 business days

    Australia

    10 to 30 business days

 

Return

 

 

  • A customer-centered shopping experience has always been our goal and we want you to be completely satisfied with every item that you purchase online from our store.
  • If you are not satisfied with an item that you have purchased from us, you may return the item within 14 days of the order date for a full refund of the purchase price, minus the shipping & handling fees. (Any “Free Shipping” item returned will have the outbound freight charge deducted from the total return.) .Pls contact us before you return the goods.
  •  
  • Feedback
  • If you are dissatisfied for any reason, please do not be quick to leave negative/neutral feedback.

  • Please feel free to contact us if you have any question. We work hard to make sure EVERY CUSTOMER 100% SAT.

 

Contact us

 

Our goal is to answer all customer emails within the same business day. Responsible and Accessible.

  • Our Customer Service Department will answer your emails within 24 hours .If you have questions, please feel free to email us or by clicking on the contact seller link .

  • Customer Service Hours are Monday – Saturday from 9am – 9pm Beijing Standard Time.

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SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-20 Business days
Canada, Europe 10-20 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.

If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.

If you received the wrong item you can request a refund or a reshipment.

If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of jumayo (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of jumayo.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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