JUMAYO SHOP COLLECTIONS – STRETCH LACE

JUMAYO SHOP COLLECTIONS – STRETCH LACE

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Product Description

 

 

 

 

Xery lace,color your life!

Xery Garment Accessories Co.,Ltd is a professional manufacturer/supplier on fashion fabrics and garment accessories covering all series including embroidery, jacquard, printing and hand-making knitting and weaving items, ranging from lace trim, collar, lace applique,lace patch etc. Growing from a knitting factory and based on 10+ years field experience, we have a great sense on fashion and trend. We have R&D(research and development) department keeps studying the textile and garment industries and market tread. We launch new designs or new arrivals every month. We mainly sell ready-made in-stock products as well as accept customized orders with MOQ requirement. No matter you are a small-medium garment enterprise, a design studio, a seamstress, a housewify, or a fashion girl, you can find anything you need from us. Our mission is to beautify the world. Let’s work together! 

Note:The following information is for reference only. For further details/wholesales/customizing,please contact us.

Payment Terms   

We accept ESCROW and some other payment methods. Let’s further communicate if you want to pay by other methods.

Shipping Terms 

We will make delivery 7 working days after confirming the payment. Usually packs are shipped by China Post Air Mail, the normal delivery time is about 14-35 working days to most destinations worldwide. Shipping cost of choosing faster carriers such as DHL, FedEx or UPS etc will be borne by buyers.

Refund Policy

100% Refund Guarantee on each item. Please contact us within 24 hours upon your receipt of the items. Refund will be rendered in the event that the item is not as described. The refund will be rendered once the item has been sent back in original condition.

Import Duty   

Buyer’s import duty and taxes or relevant charges are borne by the buyer.

Feedback        

Your satisfaction is our target! If you have any problem, please contact us first rather than leave negative feedback. Just a negative or neutral feedback will not solve the problem. Please trust us that we can solve your problem 100% to your satisfaction before you leave a negative feedback. We hope you like our items and enjoy the shopping and we also hope you can leave us a positive feedback. A positive comment on us will bring you unexpected surprise when you place the next order.

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SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-20 Business days
Canada, Europe 10-20 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.

If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.

If you received the wrong item you can request a refund or a reshipment.

If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of jumayo (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of jumayo.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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