Payment and Delivery:
1. Please check you local customs duty policy before ordering, if the local customs needs to collect customs duties, all costs need to be afforded by the buyer.
2. Some remote areas of shipping method, for example DHL, requires buyers to pay remote fee.
3.Sometime if you chose the DHL,TNT,EMS,Aliexprss standrand shipping,Epacket,China post register air parcel,seller’s shipping way,DHL e-commerce,we will delivery it according to actual situation,and use our own delivery way.
4. In order to let package pass buyer’s local customs smoothly, we will declare the item as USD45.00/pc, and say “Gift only, no commercial value”. If you need full value or other value listed on the Commercial Invoice, please advise us when you buy.
5. The language of user’s manual is English.
Please confirm that you can accept above before you buy.
6. Sometimes the package would delayed by the customs, bad weather, or other uncontrollable factors, if the protection time is going to run out but not delivered yet, please contact us to extend protection time.
7. Drop shipping is welcome. Please fill in complete and correct drop shipping address.
Warranty and Terms:
1.All our items (unless otherwise specified) are assured to be brand new and carried with fully at least 12 months warranty.
2.During warranty period, if any problem happens due to quality reason, please be cooperative to take photos or videos on the problem and send to us for verifying.
3.For confirmed product faulty on your approval, we can send you replacement parts free of charge. We will bear the shipping charge.
1. If you meet any problems, please do not leave us bad feedback directly, please contact us first, we will help you. Your messages will be answered in that day or within 1-2 business day. We shall try our best to solve your problem to your satisfaction.
2. We will give all customers 5 stars back. We sincerely hope that you could give us 5-star praise upon receipt of products too ,and upload your real buyers show. Your better comments will be an encouragement for us to offer the better quality and the better service in future. Thanks in advance!
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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.