JUMAYO SHOP COLLECTIONS – ROBOT CARPET VACUUM CLEANERJUMAYO SHOP COLLECTIONS – ROBOT CARPET VACUUM CLEANERJUMAYO SHOP COLLECTIONS – ROBOT CARPET VACUUM CLEANERJUMAYO SHOP COLLECTIONS – ROBOT CARPET VACUUM CLEANERJUMAYO SHOP COLLECTIONS – ROBOT CARPET VACUUM CLEANERJUMAYO SHOP COLLECTIONS – ROBOT CARPET VACUUM CLEANER

JUMAYO SHOP COLLECTIONS – ROBOT CARPET VACUUM CLEANER

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Product Description

 9701,Product Pictures show:

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2.Product features 
Below are some features for robot vacuum cleaner SQ-A325
(1), Unique logo design is available (Display your LOGO by backlight)
(2)  The virtual boundary with 2 ways to limited the cleaning area
(3), UV Lamp for Sterilization
(4), LCD display, Touch Screen
(5), Lowest noise compare with other models
(6), Large battery with long working time. (90-130mins)
(7), Small mop function
(8), Anti fall function
(9), Three cleaning route ( Auto, Spot, Follow the wall)
(10), Anti impact in the front
(11), Auto recharge function
(12), Wireless Remote controler
(13), Suction power from 24-31W
(14), Running speed can be adjusted from slow to fast.
Specification:
Unit size: Diameter 32×Height8.7CM
Main material: ABS, PP
Input of charger: 100-240V AC
Output voltage of charger: 22V DC
Battery voltage: 14.4V
Unit average power: 24-31 watt
Charge time: about 3-4 hours
Working time: about 90-120 minutes
Battery: 2200MA NI-MH
Dustbin capacity: 0.37L
Available colors: Light gold, Black
Accessory (Including in packing):
Main Boday  x1
virtual boundary x1
Remote Controller x1
Docking Station
Adaptor x1
Side Brush x2
Filter x2
Mopping Plate x1
Mopping Cloth x2
Dusto Brush x 1
User Manual x1
Quick Start Guidex 1

3, Order processing:

4, Feedback:

We will leave you a positive feedback once the order complete. We are working very hard to provide highest

customer satisfaction by maintaining 100% Positive Feedback and 5 Star Rating

Once your order arrived, please carefully check that all complete and in good working condition, then leave

us a positive feedback. This way can let other buyers know about our service.

We strive for excellent customer service before and after sales.

Shall there any issues or problems arise in very rare occasion, please email us to let us know how we can assist you.

Please allow up to 24 hours for us to respond. Feedback left in haste cannot be removed.

Leaving neutral or negative feedback will not help to resolve any issues.

Your satisfaction is important to us and we will do our best to ensure your buying experience with us

to be beyond expectation.Please feel free to contact us at anytime, we always love to hear from you.

5. Important Shipping Notes:

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We are extremely happy to ship to you wherever you live! However, please bear in mind that, while we do
everything in our power to get your package to you on time, certain things sometimes remain out of our control
Shipping Notes:

Shipping via China Post Air Parcel, Fedex, DHL, UPS, TNT EMS or e-EMS and we will provide a tracking number once your item is posted.
Shipping via Fedex, DHL, UPS & TNT, shipping time is about 5~10 days, you can tracking your parcel at Fedex, DHL, UPS & TNT official website
Note: If you choose shipping is DHL, Fedex, UPS or TNT, we will check your POST CODE and address if remote area of the DHL, Fedex, UPS or TNT
We will contact with you in time and suggest a best save cost shipping method to you, need you cooperation : )

Shipping via EMS and e-EMS, shipping time is about 15~25 days, Please be patient to waiting for your parcel coming
Note: If you choose shipping is e-EMS, the product battery will be take off and we will shipping the battery through other way,
because e-EMS not accept the parcel with battery.
Robot Vacuum Cleaner shipping is by e-EMS, delivery time is about 10-25 days.
Battery shipping is by China Post Air Mail, delivery time is about 30-35 days which base on different country, some countries is 10-15 days.
Total you will receive 2 parcels, a big one for robot vacuum cleaner and a small one for battery.

Shipping via China Post Air Parcel, shipping time is about 30 days delivery. Please be patient to waiting for your parcel coming
Note: If you choose shipping is China Post Air Parcel, the Robot Vacuum Cleaner battery will be take off and we will shipping the battery through other way,
because China Post Air Parcel not accept the parcel with battery.
Robot Vacuum Cleaner shipping is by China Post Air Parcel, delivery time is about 25-30 days.
Battery shipping is by China Post Air Mail, delivery time is about 30-35 days which base on different country, some countries is 10-15 days.
Total you will receive 2 parcels, a big one for robot vacuum cleaner and a small one for battery.

If you choose shipping via China Post Air Parcel, EMS, FedEx, DHL, UPS or TNT, sometimes we will according to the actual situation to make the shipping via
EMS, e-EMS, FedEx, DHL, UPS, TNT or China Post Air Parcel. Please confirm if you accept this before order.
In order to the package pass your local customs smoothly, we will declare the value as USD45.00/pc on the Commercial Invoice, and say “Gift “only,
no commercial value”. If you need full value or other value listed in the Commercial Invoice, please advise us when you order.
The normal power plug is EU type, that is two pin round shape, with AC 100-240V input voltage, and 50/60HZ frequency.
If you order from Australia, New Zealand, United States, Canada, United Kindom, Malaysia, Singapore etc. countries  we will according to the actual
you need to send a correct convert plug with each piece of robot vacuum cleaner together, it is convenient for your use.
The language of user’s manual is English.
Drop shipping is welcome. Please fill in complete and correct drop shipping address.

 

 

6. Product Guarantee:

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Robot vacuum cleaner with one year warranty, battery with half year warranty, other consumer parts like: side brush,
rubber brush, hair brush, mop not included in. The main board, wheels, recharge base, s
pace Isolator,
remote control and motors with one year warranty.
If the robot vacuum cleaner with any problem we will offer a new parts to you with free and delivery cost we will undertake also.
But you should let us know what’s the faulty of your vacuum cleaner first : )

7. Contact us:

If we can be of any further help, please feel free to let us know. Customer needs are always meet with our careful attention.
We will respond your questions usually within the next business day except Saturday, Sunday and National holidays.
You can contact us through Aliexpress or Email address when we not online, will reply you within 24 hours : )

Thank you very much for your visiting ^_^

 

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SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-20 Business days
Canada, Europe 10-20 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.

If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.

If you received the wrong item you can request a refund or a reshipment.

If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of jumayo (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of jumayo.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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