JUMAYO SHOP COLLECTIONS – MEN TUXEDO WEARJUMAYO SHOP COLLECTIONS – MEN TUXEDO WEARJUMAYO SHOP COLLECTIONS – MEN TUXEDO WEARJUMAYO SHOP COLLECTIONS – MEN TUXEDO WEARJUMAYO SHOP COLLECTIONS – MEN TUXEDO WEARJUMAYO SHOP COLLECTIONS – MEN TUXEDO WEAR

JUMAYO SHOP COLLECTIONS – MEN TUXEDO WEAR

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Product Description

01

Custom Duty:

International buyers – Please note:
(1) Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer`s responsibility.
(2) How the import duty will be charged depends on each country`s custom policies.
Please check with your country`s customs office to determine what these additional costs will be prior to bidding.

Dear Customers:
Thank you for visiting our store.About the Size and Color problem,we need to clarify.
First:due to different measurements,please accept 1-3cm error.
Second:Different Computer Screen can display different colors even if it is the same color.So,please allow reasonable color difference.Thank you,Wish you a pleasant shopping in our store!

 

Manual measurement, due to different individual techniques,1-3cm error is normal, not quality problem.
Note:The size in our store is 1~2 size smaller than Europe/US size,we suggest to purchase 1-2 bigger size than usual. If you are not sure about the size,please let us know your weight,height and waist Info ect.so that we can help you to choose the correct size.

 

unit:cm      1cm=0.3937inch       1inch=2.54cm

SIZE  CHEST  WAIST  LENGTH  WEIGHT
S  92cm  84-96cm  102cm 45-55kg
M  98cm  88-100cm  105cm 50-60kg
L  102cm  90-104cm  107cm 60-70kg
XL  108cm  92-106cm  110cm 70-80kg 
XXL  115cm  96-108cm  112cm 80-90kg
XXXL  118cm  100-110cm  114cm 90-100kg

02

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shipping

1:Please confirm your ADDRESS carefully once you make the order. We will send the products to you

within 7 days after the payment is received.

2:Items are shipped from China using airmail; reach most of the countries within 10-15 business days.

3:Please contact us if you don’t receive the products in 45 days. And please give us 3 working days for

checking the undelivered package and the reason. If it is our problem, we will refund the money to you.

4:If you want to receive in short time, pls contact us to send by express and you should pay for the extra

charge .We are not responsible for any    custom duty or import tax. EMS 7-10 days DHL 3-7 days

payment

1:We accept Alipay, PayPal, Western Union, TT here

2:All major credit cards are accepted through secure payment processor ESCROW

3:Please make sure you read the entire description and agree to the transaction before buying.

returns

1:A full refund will be given if items are returned in their original condition.

2:Merchandise which is damaged or missing components is not refundable.

3:Buyers are responsible for return shipping with proper packaging.

4:Once receiving items, we will refund you immediately.

warranty

1:Although we have great confidence in quality and prices of every products we sell,we can not guarantee

all buyers would be 100% satisfied with them due to differents reason.But no matter what,we promise we

 will do our best solve any problem occurred during transactions.

2:All items have one months warranty.It covers repair to replacement of defective products.

3:If you have a defective item which you wish to return or exchange,please contact us within 3 bussiness

days from date you receive the shipment.

feedback

1:We rely on our reputation and customer satisfaction to succeed. Therefore, your feedback is extremely

important to us. Please leave good feedback to us if you are satisfied with our goods and service.

2:We care about our valued customers, and will always do our best to help you.

3:Please give us the opportunity to resolve any problem. We understand the concerns and frustrations your

may have, and will do our best to solve the issues.4:Please email us before leaving any negative feedback or

opening any dispute on the site. We will help you solve the problem.

Other Policies

1:We are not responsible for any custom duty or import tax.

2:All emails will be answered within 24 hours. If you don’t receive our reply, please kindly re-sent your

email and we will reply to you as soon

 

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SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-20 Business days
Canada, Europe 10-20 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.

If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.

If you received the wrong item you can request a refund or a reshipment.

If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of jumayo (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of jumayo.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Thank You And Visit Again, You Are Most Valued!