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The pearl is the only gem created by a living creature. With more than 5000 years history in mankind’s history, pearl is the “queen of gems”. From ancient emperors, to the royalty and celebrities of today, pearls have been adored as a sign of wealth and exquisite taste.
– Nowadays, fresh water pearls are becoming more and more fashionable for people around the world. 95% of fresh water pearls are grown in China. The annual output is around 1500 tons.
– With great quality and affordable price, freshwater pearl has become an popular alternative to the Japanese Akoya pearl and south sea pearl. Fresh water pearl has created a renewed fashion in pearls world as an affordable alternative to the costly saltwater pearls, like Akoya, South Sea Pearl and Tahitian Pearl.
Caring for Your Pearls
Even cultured pearls with thicker coatings are more fragile than most other gemstones, so you must handle them carefully to keep them in the best condition.
Your pearls will stay cleaner if you put them on after you’ve applied your makeup and perfume.
Wipe your pearls with a soft, lint-free cloth as soon as you take them off. The cloth can be dampened with water or it can be dry. If damp, allow the pearls to air dry before putting them away.
Dirty pearls can be cleaned with a mild soap and water solution.
Never clean your pearls with solutions that contain ammonia or harsh detergents.
Don’t put pearl jewelry in an ultrasonic cleaner.
Don’t use abrasive cleaners or rub pearls with abrasive cloth. Both can wear away the nacre coating, leaving you with a plain looking bead.
Storing Pearls
Don’t store your pearls with other jewelry, because they can be scratched easily when metal or gemstones rub against them. Find a special slot in your jewelry box for the pearls, or keep them in a soft bag made from chamois or another non-abrasive material.
Your fine pearl necklaces should be restrung periodically so that you’re sure the silk or nylon cord holding them is in good shape.
Restring Your Pearls And Knot For Safety
To prevent strand breakage, it’s a good idea to have your pearls restrung periodically — perhaps once a year or so if you wear them often. Knotting the strand between each pearl will prevent all of the pearls from falling off the strand in the event the strand breaks. Also, knotting prevents the pearls from rubbing against one another and causing damage. A little bit of care can go a long way toward ensuring that your pearls remain safe and bright for years to come! Our pearl necklaces are all knotted.
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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
