The price is door to door shipping price, will use express shipping to deliver package to your door.
But If want us to ship package to your country airport or use sea ship to your country seaport,
Please leave us message, let us know your airport or seaport, thank you.
If you are from Russian Federation, please choose EMS and provide full consignee name, if not we cant ship it out !!!
If you are from Brazil, please choose EMS, and must provide CPF number or CNPJ number . If not we cant ship it out !!
The bid price not include destination customs tax, if any requirement on declared value, please leave note when ordered.
Please view our products description and specification before place order, any questions please let us know.
Currently, you can pay using Visa, MasterCard, Western Union, Qiwi and bank transfer.
More payment options will be available on Ali Express in the future.
More information, please check
Logistic Support: We will ship order out via FedEx/DHL/TNT/UPS/EMS/Toll and so on.
After payment, Alibaba will verify your payment(in 24 hours), after verified, will arrange order shipping.
Please note: man made defects and wrong operation are not guaranteed, as well as force majeure factors.
If our commodities or service don’t meet with your demands, please let us know, we will spare no efforts in improving.
Please contact us before disputes or leaving any negative or neutral feedback.
We will work with you to solve any problems.Thank you for your understanding!
1. Positive feedback(5 stars) is very important to us, and very appreciate to your praise, will encourage us do better.
2. Please contact us before leaving neutral (3 stars) or negative(1-2 stars) feedback.
We will try our best to solve the problems and offer solution.
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.