JUMAYO SHOP COLLECTIONS – FABRICSJUMAYO SHOP COLLECTIONS – FABRICSJUMAYO SHOP COLLECTIONS – FABRICSJUMAYO SHOP COLLECTIONS – FABRICSJUMAYO SHOP COLLECTIONS – FABRICSJUMAYO SHOP COLLECTIONS – FABRICS

JUMAYO SHOP COLLECTIONS – FABRICS

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Product Description

* Product type : wedding lace fabric

* Fabric material : polyester+cotton

* Width : 46-52 inch

* Length : 5yards

* MOQ : 5 yards

1.Can i get discount?

YES,the price is negotiable.We can offer you good discount according to your order quantity.If you are buying in bulk for an occasion.We also have wholesale price.

2.Do you offer Drop-shipping?

We offer drop shipping services to both companies and individuals.We may arrange for the goods to be shipped direvtly to your customers according to your request.

3.What is return policy?

Please inspect the package upon your receipt,if you find any quality problems,please first email us with the photos for returning within 24 hours.All items for returning must be in brand new condition with the original shipping charges.No claims will be honored 3 days after you receive the package.

4.When the order will be shipped out ?

It will take about 24 hours by aliexpress checking after you finished payment,we will send out the package as soon as possible in our working days within 48 hours,thanks.

5.How long can i get my goods after the seller have ship?

It usually takes about 3-7 working days for your order arrive,but as this is the shopping season,the logistics companies are very busy and some orders may take slightly longer to arrive.

6.Do the real color is same under display online?

For personal use computer monitor different,plus the shooting emvironment,the influence of such factors as in the picture,the color of the goods in the display may be different under different display,care about the color different of friends please carefully.(All products are real shooting,due to factors such as light,display,angle,may have off color,the picture is for reference only,please in kind prevail.)

7.Should i need to pay custom duty?

The package will be marked as “GIFT” or “SAMPLE” for easy customs clearance,and wirte the value as low as possible.You might have the responsibility to pay custom duty charged by your country if they needed.

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SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-20 Business days
Canada, Europe 10-20 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.

If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.

If you received the wrong item you can request a refund or a reshipment.

If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of jumayo (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of jumayo.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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