1. All items have 1 month guarantee. If purchase do not meet merchantable quality, fitness or matching description.
We can make sure that your problem is resolved.
2. For wrong shipped items, please contact us, 48 hours after delivery. We will arrange for the delivery of all the items or return correct
3. For defective or faulty products, please take a photo or video, we will resend or refund after confirmation.
Terms of purchase
Make sure that you have to write the whole name / address / correct zip code and telephone number.
If you need to change the shipping information, please let us know as soon as possible.
China Post Air Mail: Usually need 15–90 working days, word-wide.
(Note that the “seller’s shipping method” can not be tracked, please choose China Post Air Mail)
epacket: 25-35 days.
Express: 7-15 days (EMS 10 – The 20th)
Important: According to AliExpress rules, if you do not accept it, we sent out 60 days
(Brazil / Russia / Argentina 90 days), we will immediately refund the money to you.
But there are many uncontrollable factors on the international shipping, such as natural disasters / holidays / after starter / war.
So your goods may be delayed for some days or lose, I want you to wait for more than 60 days or 90 days.
Thank you for your understanding and patience goodwill
If you do not receive the parcel in the normal time, please contact our checking. but not open dispute no contact.
Refund & Return
If you have any problems with our products,
Or you can request a refund within seven days after receiving the items or return.
But please return to us or open dispute before contact with our customer service,
We would be glad for you to solve the problem of each one.
All items must be returned in their original condition,
Otherwise we will refuse to make a refund.
Buyer is responsible for paying all expenses incurred in the recovery process.
Ordering Please read all the details before.
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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.