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Product Description




Our Factory Feature:

1. Excellent Quality – Superior Fabric, Dedicate Craftsmanship, Accurate Measurement & Complete QC system.

2. Competitive Price – More quantities, more discount.There will be 2-3 cm differeces,they are acceptable.

3. Fast Delivery Shipment within?25 working days after order placed. Free Shipping EMS, ePacket.?And other faster express

Company needs charge, DHL etc.

4. We can’t make the dress exact the same as picture ,please understand this,because that is not our design,but we will offer

every client high quality.


If you are a brazilian,please leave us your CPF when you order.Thank you!


If you want the custom made, please choose any standard size when ordering, then write your

measurements details in the following size chart when paying.








How to choose accurate size?

Many of our dresses can also be tailor made to order using the measurements you provide us. For tips on how to provide your accurate measurements, see How to Measure?

*Measurement Description*:

Colors with black markings can be customized, but custom colors require an additional 20 dollars.

Red is No 1 color,Burgundy is No 10 color!

Royal blue is No 2 color,Navy blue is No 7 color !

Sky blue is No 13 color,Pink is No 18 or 21 Color !

Dark green is No 19 color,Gray is No 24 Color !

Champange is No 34 Color !


Custom Made Size:

1. The Dress color: __________

2. Full Bust: __________in.

3. Waist: __________in.

4. Hip: __________in.

5. Shoulder to shoulder: __________in.

6. Outer Leg (waist to feet): __________in.

7. Front Length Shoulder to Waist: __________in.

8. Stature (shoulder to feet with in shoes): __________in.

9. Stature (shoulder to feet without in shoes): __________in.


11. Event date :__________( very important)

12.Shoe heels:________in.

*Color Description*:




1.The real color of the item may be slightly different frm the pictures shown on website caused by many factors such as

brightness of your monitor and light brightness.

2.This items do not include any accessories such as gloves,veil or petticoat,if you need these accessories,please contact us.

3.This listing is for the color as the advertisement picture shows,if you need other color,please contacts us,I can custom made

it for you.

4.We can’t make the dress exact the same as picture ,please understand this,because that is not our design,but we will offer

every client high quality.


1.Our shipment is all over the world,most shipment needs 10-15 working days.If you are in urgent need of the item,please

contact us before purchasing,we will help you with our best effort.

2.Import duties,taxes and charges are not included in the item price or shipping charges.These charges are the buyer’s responsibility.


A.Please click on “Buy now” button when you place order,then it will lead you to finish payment,while you can leave message

regarding measurements and color.

B.Escrow is free secure payment service that is automatically available on all transactions.This service ensure that payment is

released to the seller only after you confirm satisfactory receipt of your order.

Return Policy

As always, if there is a problem or if the item is unsatisfactory, please do contact us first for

a quick and satisfactory resolution.

Please confirm your order (right size, color, style) carefully before you decide to place the order. All the orders are processed

according to your order confirmation, and we are trying our best to satisfy all customers. We can guarantee only quality items will

be delivered. All orders placed on our website should comply with the policy under any conditions.

1. Return

-Please kindly contact us for the return at first within 48 hours after receiving the item. Then you can discuss with us about the issues

you are having. 90% of the time we are able to sort out the problem by giving technical support, without you having to send anything back.
–The returned item must be in perfect condition, as it was sent to you, has not been altered and has not been worn. If there is any dust, dirty

spots, change and so on, we shall not offer refund. For dresses, you also need to pay 30% total amount of order as restock fee.
–We offer FREE REPAIR on your dress! But the postage to send it back and re-shipping cost to you will be both on your account.
–It is required that the item or dresses should be returned to us within 14 days after the return request is accepted.
–Return shipping charges will be the buyer’s responsibility.

2. Sizing or Fitting Issues

As all of our dresses are hand-sewn and custom tailored, the finished gown may vary by approximately one (1) inch in either direction

of the specified measurements. To ensure that your dress will still fit you perfectly, our tailors have created all our dresses with additional

fabric in the seams to allow minor size modifications to be made easily. That is if you find the gown do not fit quite well, you can first turn

to the local tailor for the adjustment, which is easier and more convenient.

3. Procedures of Return and Get Refund

–Contact our customer service immediately to notify the issues you find. As we have staff perform quality check before each item or dress

delivery, for the issues you mention, we need you provide evidence to prove, for example, you may need to provide photos to show the wrong

size or quality issue.
–We will give you the returning mailing address. Please note that any dress return without notifying us will not be refunded.
–After the returned item by you is received, we will refund you in 3 to 7 working days by . Rush order fee and the shipping cost you

paid before is non-refundable.


Your satisfaction and positive feedback is very important to us. Please leave positive feedback and

5 stars if you are satisfied with our items and services .If you have any problems with our items or

services, please feel free to contact us first before you leave negative feedback. We will do our

best to solve any problems and provide you with the best customer sevices.

Production Process









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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-20 Business days
Canada, Europe 10-20 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.


Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.


Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.

If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.

If you received the wrong item you can request a refund or a reshipment.

If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of jumayo (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of jumayo.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.


If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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