Please note :
1.the goods will be shipped via China Post Registered Air Mail freely if the amount more than $7.
2.If your order amount under $7 , the goods will be shipped via China Post Ordinary Small Packet Plus freely .
3.If your order amount more than $150 ,free express.
4.The more amount you order,the higher discount you will get.
Following is the delivery time for package:
China Post Ordinary Small Packet Plus—- 16 – 60 working days
China Post Registered Air Mail– 10-45 working days
E-Packet— 5-25 working days
EMS—5-12 working days
DHL/Fedex/UPS/TNT—-3-10 working days
Those pictures are just for reference only, please check the above detailed measurement to choose the correct size, and allow 1-2mm differences due to manual measurement, thanks.
Item color displayed in photos may be showing slightly different on your computer monitor since monitors are not calibrated same.
1. Our company is a professional manufacturer of Beads & Jewelry Accessories.
2. Our customers include: Chain-Store, Wholesaler, Importer, Beads Shop , Jewelry Designer.
3. Competitive Price and Excellent Quality
4. Best After-Sales Services.
5. OEM orders are welcomed.
Just feel confident to pay us via Alipay, AliExpress Escrow through Visa, Master Card, QIWI, Western Union, and Bank Transfers. Your payment is only released to us after you confirm you have received the goods.
Standard Service is China Post Air Mail.
Expedited Service is China post EMS, UPS, FEDEX, DHL, TNT.
We ship Monday – Saturday excluding holidays. Please send us an email before your payment if you want to change your shipping address.
Standard Service takes about 18-25 working days. Expedited Service takes about 10-15 working days.
Some More Information
Pls help to tell us the prefer color on order remark or CHAT with us; or we will send the nice color randomly for you. TKS.
Kindly note pls, If some color is out of stock, please allow us change it for you, but we will contact you in advance, if there is no reply from you in 2 days ,We will choose other nice colors for you, thank you!
We have Quality control team to make sure all the items are in good condition before shipment.
IF there is any quality problem happens, pls contact us within 7days after you get the products, we will try our best to solve it for you!
HIGH QUALITY PRODUCTS, LOW PRICE FOR YOU! THANK YOU!
For more details of customization please feel free to contact us via Trade manager, Message or Email.
Friendly firstly, we always try our best to do better.
How about add us to your favorite list pls? Thank you!
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SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-20 Business days
||10-20 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of jumayo (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of jumayo.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.