About the bad feedback of this TV
55 inch Edge Television 16:9 Progressive Scan 3840*2160 HDMI TV WiFi USB Android English Russian Spanish Chinese Portuguese Mean
Now the shipping/transportation fee of this TV is expensive indeed. because it’s volume/size is very big, all express planes can’t ship this one.It include UPS/TNT/UPS/Fedex. We are looking for a cheap way to ship it. Now we just solve shipping to EU and all over Russian.
(We have two warehouses in Russia, they are in Moscow and Suifenhe)
In the future, we will solve shipping to Brazil, please Brazil friends keep in touch with our store always.
The 55 inch screen come from LG brand. recently it is LG. this is a analog+smart TV, it can’t paly DVB-T2/S/C program.
All interfaces are here! this one can play analog TV, but can’t play digital TV. as DVB-T,DVB-S, DVB-C. if you want play digital TV, you need a TV box.
Digital audio output can connect a audio DAC(2.0 or 5.0 channels), get better sound!
The “home” key is here, about language, TV app, network connection and ohter settings all are from here. it is not from the “mean” key!
About the shipping packing size.
Hi Russian buyers,
Here will tell you the formation of freight.
1.We shipped from China to Moscow, and then shipped from Moscow to the buyer’s address.
2.It’s price is China local. So it needs much shipping fee in Russian. In other words, this TV’s cost is not $485. It might be 635$ in your country.
3.This is the cheapest transportation route we’ve ever found. If we want to reduce the freight, we can only increase the price of the TV set. The result is the same.
Here, we need to give the detailed description of this 4K TV.
1. This one is HD TV, and HD has two standard. one is 3840*2160, another is 4096×2160. some people said it is UHD. But in TV industry, 4K is 3840*2160 usually.
2. This HD TV has no HDR system.
3. Our TV is not a digital TV. it can’t play these TV turner: DVB-T, DVB-T2, DVB-C, DVB-S2. But you can use a TV box for it.
4. Some testing apps can't check 4K TV, because of it only can up to 1920*1080(2K), like this!
About this TV warranty
The warranty period for televisions is 2 years. Within 2 years of purchase, we will provide spare parts for repairs. We can assist with the diagnosis if the television fails, however, we recommend that the purchaser diagnose the problem directly at the local service point.
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.