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【Ladder to open the steps are as follows】:
1. The ladder on the flat floor, one foot on the ladder below the stalls, his hands were holding the
ladder on both sides.
2. Start a section of the ladder from the top of the section to make it all open.
3. After opening the ladder can be instantly labeled into the font, open to the top of the ladder at
the top of the
two locks, before safe use.
4. The ladder can also be used as a single-sided ladder, as long as the adjustment of the middle
of the ladder
joints, you can use.
【Steps to shrink the ladder as follows】:
1. Stretch the joint buckle, the ladder on both sides together.
2. One foot under the ladder below the crossbar, one hand to hold the ladder, with the other hand were
pushed on both sides of the ladder four black lock switch, when the cross of the four black buckle at the
same time After the push, the ladder will automatically shrink this section.
3. The ladder contraction is not a one-time contraction, but a section of the contraction, the need for each
section of the four black switch to a section of the contraction down until the whole ladder all contraction
is completed.
4. When the ladder is shrunk, use the black bag in the middle of the ladder to secure the ladder as a whole
to carry and save


Ladder should be used to pay attention to what the problem
1. Dread, taking medication, drinking or having physical disabilities, the use of ladder is prohibited
2. The ladder should be placed on a sturdy and stable floor, forbidden to be placed on ice, snow or
slippery surfaces without skid and fixed equipment (Figure 1)
3. Do not exceed the specified maximum load-bearing quality
4. It is forbidden to use ladder in strong winds
5. Metal ladder conductive, to avoid close to the charged place (Figure 2)
6. Climbing people facing the ladder, his hands grasping, the body center of gravity to stay in the middle
of the two ladder column (Figure 3 Figure 4)
7. Do not stand on the ladder from the top of the ladder 1 meter range of ladder, always keep 1 m of the
height of the security, not to climb the top of the highest support
8. Do not exceed the head of the hands of the operation, so as to avoid the body out of balance,
dangerous (Figure 5)
9. It is forbidden to jump directly from one side of the ladder to the other side (Figure 6)
What should be done before the ladder is used?
1. To ensure that all rivets, bolts and nuts and moving parts connected tightly, ladder and ladder solid
and reliable, stretch the spring, hinge work in good condition
2. Ladder to keep clean, no grease, oil, wet paint, mud, snow and other slippery material
3. The operator’s shoes remain clean and are prohibited from wearing leather shoes
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Shipping & Payment


We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-20 Business days
Canada, Europe 10-20 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.


Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.


Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.

If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.

If you received the wrong item you can request a refund or a reshipment.

If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of jumayo (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of jumayo.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.


If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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