Special offer JLN3401 2017 high quality african tulle lace fabric Wholesale sequins French net lace fabric for Nigeria wedding
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A.payment:
B.Shipping:
1. We can according to customer requirements,all items are shipping by DHL,fedex,UPS you can get the goods only within 3-7 working days,we hope all thie customer can get the goods at the first time.
2. We will delivery the goods within 24 hours after we get the advice of the payment.
3. The buyer have the responsibility to afford the tax and/or duty charged by their countries if there needed.
C.After-Sales Service:
We off instant 5 days return policy,if the merchandise have any damage,please email us the pictures, we will send a new set as soon as we can.If the goods is not satisfied,we accept refund or change,but the goods should keep in a original packing not used,the shipping and handling cost are not refundable.
D.Feedback:
The satisfaction from the customer is our hounor,and it is very important for us.If you are satisfied our products and service,please give us five stars and active feedback,we will do it better.If there have any problem,please contact us firstly before you leave any negative feedback,cuase it cannot solve anything, you should let us know so that we can solve it till you satisfy.
We usually ship to you before BeiJing Time 5 o’clockPM everyday and give you the tracking number second day tomorrow
Usually we will choose the best express, because each buyer’s address is not the same, some of the address is remote areas, buyers choose the logistics can not arrivals,but please don’t worry, we will change the logistics for you and will send you a message,please note “Aliexpress” Message(DHL as the first logistics delivery, remote areas default Fedex)
According to the production process, we need to make the difference between sales, please understand!please check clearly before place your order.
Q6:why did I get the product length less than the description?
Our products are need to dye or print,in order to ensure your health this is done in a high temperature process, the high temperature makes the fabric shrinkage, so that the fabric is shorter than the actual,but don’t worry, we will strive to improve production process, the error control in 0.3 yards or so (normal circumstances are 5 yards)
Follow Us On Social Media:We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.